Big thanks to Adrian, he was a huge help with getting my car checked out!

I came to Hyundai of Clermont ready to buy and trade my Tacoma (photos attached). They offered $11,000 for the trade. Same afternoon I went to the two dealers right next door in the Clermont auto mall. The Chevy dealer scanned the truck with their scanner and offered $14,000 on paper. The Tesla dealer next to them did check the VIn and inspected and offered $15,500 on paper. I backed out of the purchase at Hyundai because of the gap - $3,500 to $4,500 lower than written offers 2 minutes away. To be fair, this Hyundai lot is packed with cars compared to every dealer around ... Read More

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Google - Oct 17, 2026

I came to Hyundai of Clermont ready to buy and trade my Tacoma (photos attached). They offered $11,000 for the trade. Same afternoon I went to the two dealers right next door in the Clermont auto mall. The Chevy dealer scanned the truck with their scanner and offered $14,000 on paper. The Tesla dealer next to them did check the VIn and inspected and offered $15,500 on paper. I backed out of the purchase at Hyundai because of the gap - $3,500 to $4,500 lower than written offers 2 minutes away. To be fair, this Hyundai lot is packed with cars compared to every dealer around them, including the two no-dealer-fee dealers that gave me the higher offers. If the trade value was closer, I would have bought here.

Good costumer service and comfortable waiting area

We honestly had the best experience ever at a car dealership. The representative who greeted us, Ruben Contreras, was a pleasure to work with from the get go! Can’t say enough about his calmness, professionalism and attention to what we needed and wanted. We ultimately purchased a Hyundai Certified Pre-owned vehicle that day and we really do like their transparent upfront pricing and no pressure salespeople. We went here on a reference and will most certainly refer friends and family to this Hyundai dealership!

experience was great we worked with David Gonzalez . He was very helpful and made everything possible for us. Our hundred percent recommend seeing David G. thank you, David G

tim is so cool, thanks!

Jill was the absolute best! She is so attentive and caring and genuinely wants to help! I am so thankful for her and her team at Central Florida Hyundai!

I had such an amazing experience purchasing my new Hyundai Elantra SEL Sport, and I couldn’t have asked for a better salesperson than Jill! Buying a car can definitely be stressful and overwhelming, but she made the entire experience so much easier and enjoyable. She was incredibly kind, patient, and helpful throughout the entire process. She took the time to answer my questions, made sure I felt comfortable with everything, and genuinely cared about helping me find the right car. I never felt pressured or rushed, which I really appreciated. I’m beyond thankful for all her help and ... Read More

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Google - Oct 12, 2026

I had such an amazing experience purchasing my new Hyundai Elantra SEL Sport, and I couldn’t have asked for a better salesperson than Jill! Buying a car can definitely be stressful and overwhelming, but she made the entire experience so much easier and enjoyable. She was incredibly kind, patient, and helpful throughout the entire process. She took the time to answer my questions, made sure I felt comfortable with everything, and genuinely cared about helping me find the right car. I never felt pressured or rushed, which I really appreciated. I’m beyond thankful for all her help and absolutely love my new car! If you’re looking to purchase a vehicle, I highly recommend asking for Jill. Thank you so much for making this such a positive experience!!

Ruben and Barry were very helpful, and easy to work with!!! Pleasure doing business with them. Highly recommend.

I received excellent top rated service from the whole Burks family. They reached out to me multiple times to ensure that everything went smoothly and to make sure I didn’t have any questions. I could not have asked for a better experience in purchasing my new Hyundai Tucson.

WAO! Fast and great service by Simone. Thanks for your service, kindness and sincere dedication during this important time. Getting my Fl 🚙 SUV. Yeahhh!!! 5 ⭐️

Quick service, right on point fixing my issue and super nice people.

Went for on oil change, wheel alignment and recall that looked to be a software update. Got there at 11:15 for my scheduled appointment, no one came and check in on me to let me know where my vehicle was at or what was happening. I sat in the service area waiting room for till about 2:57 when I finally check out. Waiting there for that long not being updated on my vehicle is absolutely ridiculous. If I could give the customer service a 0 if I could.

Worst experience ever. I have been a customer since it opened and purchased many cars from here. It has gone down hill since whoever the used car manager is now has taken over. Last year, we bought a Jeep Wrangler and it kept overheating, even though it was “checked” multiple times. We finally had to let it go cause it had so many problems. Decided to try again with a Hyundai. Went in today and looked at a 2024 Palisades. Online listed at 28825 but when I came to see it was on the car as their upfront price at “22825”. I asked ... Read More

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Google - Oct 10, 2026

Worst experience ever. I have been a customer since it opened and purchased many cars from here. It has gone down hill since whoever the used car manager is now has taken over. Last year, we bought a Jeep Wrangler and it kept overheating, even though it was “checked” multiple times. We finally had to let it go cause it had so many problems. Decided to try again with a Hyundai. Went in today and looked at a 2024 Palisades. Online listed at 28825 but when I came to see it was on the car as their upfront price at “22825”. I asked multiple times is that a mistake or will this be honored? They said yes! After they took my social and started running numbers, I was told… “no” that was a mistake and won’t be honored. I looked at the sales manager (who won’t look at me in the face and has a cocky attitude), and said I was told multiple people and they confirmed. I’m a long standing customer and I said you just lost business because of the bait and switch. Buyer beware!

I ended up buying a car from here. Alyssa helped me with that. She was great. She was very helpful and She made this process really easy .

Be careful shopping here. Unfortunately we were misled when purchasing a used car here. We bought a car that did admittedly say "as is" which was fine but the Carfax they showed us repairs from their dealership that they did not do. They offer a 5-day return policy. But kept telling us that they had done the work that was on the Carfax. It wasn't until the afternoon of the 5th day that they finally told us the truth. They didn't do any of the work that was marked on the Carfax. Honestly would you want ... Read More

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Google - Oct 6, 2026

Be careful shopping here. Unfortunately we were misled when purchasing a used car here. We bought a car that did admittedly say "as is" which was fine but the Carfax they showed us repairs from their dealership that they did not do. They offer a 5-day return policy. But kept telling us that they had done the work that was on the Carfax. It wasn't until the afternoon of the 5th day that they finally told us the truth. They didn't do any of the work that was marked on the Carfax. Honestly would you want to buy from somebody like that? They're really friendly inside the place and working on the sale but once you leave and find their dishonest practice, you're on your own. The Carfax literally shows work that they didnt do.

Terrible service from the sales team. The lease of our Hyundai Tucson came to maturity in 10/05/2026. We came in on 10/01/2026, our agent was Mason, he just showed the same model for new lease. Once we asked for 3 options, he never got back to us again. After the appointment on that day, he mentioned that on the next day he would send info about conditions, that information never came. My wife texted him 2 different days, and no answer. We even called the dealership asking for other sales person, which they said they would call us, and never happened. I guess they ... Read More

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Google - Oct 5, 2026

Terrible service from the sales team. The lease of our Hyundai Tucson came to maturity in 10/05/2026. We came in on 10/01/2026, our agent was Mason, he just showed the same model for new lease. Once we asked for 3 options, he never got back to us again. After the appointment on that day, he mentioned that on the next day he would send info about conditions, that information never came. My wife texted him 2 different days, and no answer. We even called the dealership asking for other sales person, which they said they would call us, and never happened. I guess they only like easy 5 minute sales. Worst case, it was a guaranteed sale, because of the maturity of the lease. After this complete disappointment, we had to visit other Hyundai dealership, and we went to Greenway Hyundai, and here the service was good, our sales agent presented the information that we asked for in minutes. I don't recommend buying/leasing a car at Hyundai of Central Florida.

I bought my car from this dealership 6 years ago. There were a couple of issues with the sale, I was not advised that the car had been in an accident until after I had signed the paperwork, it was a fender bender, where no airbags deployed so I was advised that it wasn’t a big deal. I was told that the car had lane assist, it did not. So there were a few minor things, but I really liked the sales person and they gave me a pretty good deal on a car that continues to last. I reached ... Read More

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Google - Oct 3, 2026

I bought my car from this dealership 6 years ago. There were a couple of issues with the sale, I was not advised that the car had been in an accident until after I had signed the paperwork, it was a fender bender, where no airbags deployed so I was advised that it wasn’t a big deal. I was told that the car had lane assist, it did not. So there were a few minor things, but I really liked the sales person and they gave me a pretty good deal on a car that continues to last. I reached out to the person who sold me this car, who is no longer working on the lot as a sales person, which was fine, she said she could help me. I told her what I was looking for, and she said she didn’t really have anything, but she would get back to me. I have not heard from her in almost a week. I have stopped by the lot 3 times this week. I wandered around the lot looking at cars, no one approached me the first time. I went back a second time, walked around for about 45 minutes, no one approached me. Today, I am actually still sitting in the parking lot here, I walked around for almost an hour today opening doors getting in looking at cars, I am a buyer. No one came out. So, they won’t get a fourth chance. Their loss. I will be buying my car from a different dealership. 😒🤷🏻‍♀️

Working with Ruben and the CF Hyundai team was incredible It was amazing to work with a dealer that is honest straightforward and incredible accommodating. They bent over backwards to give us the deal we needed Absolutely no BS and “ hidden” fees. Etc Everything was upfront and easy to understand This is how every dealership should operate ! A++++++ in my book !!!!

Bought a 21 tesla model 3. I've put over $1000 .. audio...tpms..glove box..

I just bought my third car from here and the entire process was quick and easy. Mason Burks was a phenomenal sales person very knowledgeable and helpful

We have purchased many cars in our lifetime so this was not our first rodeo. On day one we were given a paper that listed the price of the car, trade in amount, taxes etc. They wanted $1,000 to Hold the car until the next day so I could get the check from the bank. On day 2 There was a big to do about the account my money was coming from. We were paying for 75% of the purchase price. I go to the bank and get a cashiers check for the 75% of the total amount on the paper we were given. ... Read More

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Google - Oct 1, 2026

We have purchased many cars in our lifetime so this was not our first rodeo. On day one we were given a paper that listed the price of the car, trade in amount, taxes etc. They wanted $1,000 to Hold the car until the next day so I could get the check from the bank. On day 2 There was a big to do about the account my money was coming from. We were paying for 75% of the purchase price. I go to the bank and get a cashiers check for the 75% of the total amount on the paper we were given. They print out the paperwork and the figured do not jive with the paperwork we were given on day 1. My husband questioned why and we were told oh that was only a quote not the final figures. Well after 4 hours of them telling us we now needed to bring a utility bill with our names on it and also a bill our bank statement with my husbands name on it. The car was going to be in both our names. Well I was not able to obtain that on my phone. If they would have told us we needed to bring that I would have. Even our bank was shocked as to what they were putting us through to buy a car. I finally got angry and said ok put the car in my name. We were still not happy because when all was said and done the final bill was $300.00 more than they told us. Now since I had the check made out for what they had on the paperwork, they now owed me the $1,000.00 back. Which will now take 2-3 weeks. I did ask why they could not just credit my charge card back and they said no they could not do that. Believe me we will never buy another car from them. Please be careful as they try to act so friendly and then give you the heave ho. Just a side note I have purchased 2 Hyundai cars in the past year (not from them thank god) and had no problems whatsoever with the other 2 purchases.

Customer service for trading in my car and purchasing a new one with Alyssa Trizarry: I would like to highlight the outstanding customer service I received from Alyssa Trizarry! From our very first text message, she was transparent and honest, clearly explaining every detail, including all costs, taxes, fees, and the trade-in value, with nothing hidden. When I arrived at the dealership, she welcomed me right on time for my scheduled appointment. She was extremely attentive, answered all my questions, and guided me through the entire process, making everything smooth and stress-free. If you are looking to buy a car, ... Read More

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Google - Sep 30, 2026

Customer service for trading in my car and purchasing a new one with Alyssa Trizarry: I would like to highlight the outstanding customer service I received from Alyssa Trizarry! From our very first text message, she was transparent and honest, clearly explaining every detail, including all costs, taxes, fees, and the trade-in value, with nothing hidden. When I arrived at the dealership, she welcomed me right on time for my scheduled appointment. She was extremely attentive, answered all my questions, and guided me through the entire process, making everything smooth and stress-free. If you are looking to buy a car, I highly recommend asking for Alyssa Trizarry. She truly goes above and beyond to provide an excellent customer experience! 10/10 — Outstanding service! Thank you, Alyssa!

Matt helped me it was a brilliant experience.

Simone was amazing such an easy car buying experience!!! In and out no haggling with price just straight forward!!!! Would definitely recommend!!!

Hands down, the best car-buying experience I’ve ever had! From start to finish, Central Florida Hyundai in Clermont made the entire process easy, straightforward, and—most importantly—honest. My sales representative, Tim, was upfront and professional about everything. There were no games, no pressure, and no surprises. What really stood out to me was the dealership’s transparency. There were no dealer fees, hidden fees, unwanted add-ons, or accessories added to artificially inflate the price. In my area, it’s not unusual to see dealerships with dealer fees that can approach $3,000, followed by another $2,000–$3,000 in add-ons and accessories. Suddenly, ... Read More

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Google - Sep 28, 2026

Hands down, the best car-buying experience I’ve ever had! From start to finish, Central Florida Hyundai in Clermont made the entire process easy, straightforward, and—most importantly—honest. My sales representative, Tim, was upfront and professional about everything. There were no games, no pressure, and no surprises. What really stood out to me was the dealership’s transparency. There were no dealer fees, hidden fees, unwanted add-ons, or accessories added to artificially inflate the price. In my area, it’s not unusual to see dealerships with dealer fees that can approach $3,000, followed by another $2,000–$3,000 in add-ons and accessories. Suddenly, the advertised price of the vehicle can be thousands of dollars higher by the time you actually sit down to buy it. Central Florida Hyundai does not play that game. The price they present is transparent, and they are upfront about what you are actually paying for the vehicle. They also didn’t drag the process out in an attempt to wear us down. Tim was a constant professional and kept everything moving without the typical sales games you often experience at dealerships. He respected our time and made the entire process remarkably easy. We ended up getting an excellent price on our Santa Fe and a great deal on our trade-in, which made the experience even better. Overall, if you’re looking for a straightforward, transparent, and hassle-free car-buying experience, I highly recommend checking out Central Florida Hyundai in Clermont. Ask for Tim—you won’t be disappointed!

Jill Burks made buying our first hybrid simple. She listens to you and delivers. Thank you Jill

I just want my free floor mats

Barry was very informative, helpful and friendly. Even weeks after the purchase of my new vehicle, he is still reaching out to ensure 100% satisfaction. 10/10 would recommend coming here for your new car!

I’ve had Hyundai vehicles for the past six years and have already owned two, and my experience with this dealership has been phenomenal. Recently, I had a major issue with my current vehicle that required leaving it at the dealership for almost two weeks. From the beginning, the entire process was handled incredibly well. They provided me with a loaner vehicle, never made me feel pressured, and worked closely with me to make sure the repairs were handled properly through my warranty. I especially want to recognize Gregory, my service advisor, who was fantastic throughout the entire process. He ... Read More

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Google - Sep 23, 2026

I’ve had Hyundai vehicles for the past six years and have already owned two, and my experience with this dealership has been phenomenal. Recently, I had a major issue with my current vehicle that required leaving it at the dealership for almost two weeks. From the beginning, the entire process was handled incredibly well. They provided me with a loaner vehicle, never made me feel pressured, and worked closely with me to make sure the repairs were handled properly through my warranty. I especially want to recognize Gregory, my service advisor, who was fantastic throughout the entire process. He was extremely responsive, kept me updated, answered all of my questions, and made what could have been a very stressful situation feel easy and well managed. I truly appreciate the level of service and care I received here. I would absolutely come back in the future, whether it’s for maintenance, another service issue, or even when it’s time for my next Hyundai. Highly recommended!

BEWARE OF ASSURANT‼️ The “finance manager” Tony Rivers is gonna come over and try to sell you a warranty, while it sounds good on paper, he straight up lied to us and said you can get the car serviced anywhere at any dealership or mechanic. When the time finally comes to get my car serviced now they’re saying only select dealerships accept(NONE NEAR ME). Now I need to drive an hour every time I have an issue or need an oil change.

I dealt with Hyundai of Central Florida 3?years ago and had a wonderful experience. The salesman questioned what I was looking for and quickly said “We just got a car in that sounds like what you’re looking for” Yep. My little Red 2021 Kona piled up 94,000 miles with my travels between Florida and NJ. It was oil change time. Went to the showroom and asked Jill if I could test drive a Tucson and Kona. She had sweet Simone show me around the lot. Tried both and settled for the 2026 Kona. I wasn’t planning on a purchase . They accepted ... Read More

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Google - Sep 22, 2026

I dealt with Hyundai of Central Florida 3?years ago and had a wonderful experience. The salesman questioned what I was looking for and quickly said “We just got a car in that sounds like what you’re looking for” Yep. My little Red 2021 Kona piled up 94,000 miles with my travels between Florida and NJ. It was oil change time. Went to the showroom and asked Jill if I could test drive a Tucson and Kona. She had sweet Simone show me around the lot. Tried both and settled for the 2026 Kona. I wasn’t planning on a purchase . They accepted a deposit to hold the car for me as it would be 4 days before I could get back. No Annoying phone calls asking if I was coming back. Sat down with Jill and a financial guy and went for it! The last part is the hardest with the add ons … warrant, Gap insurance. With that , the price went a little over of my budget. They worked some numbers and I was able to get the coverage . I have had over 10 vehicles in my days. This dealership is by far THE BEST ! They are friendly, honest and truly care . This worth the drive to buy a vehicle from Hyundai of Central Florida! Special kudos to Jill for being patient with me and my questions. It is truly a pleasure dealing with this company. Sincerely, Nancy S !

45 minutes walking around and no one even greeted me. Sales people sitting at their desks and the receptionist on her cellphone.

We purchased a 2027 Hyundai Santa Fe Hybrid from Hyundai of Central Florida and could not be more pleased. Val and I met nearly every goal we had established before arriving—and in several important ways, the experience exceeded our expectations. Jill Burks and the entire Team Burks family—Jill, Barry, Mason, and Simone—and receptionist Amarillo’s) made this the most extraordinary automobile-buying experience we have had in our 54 years of marriage. Their warmth, honesty, professionalism, and genuine concern for us made the entire process comfortable and enjoyable from beginning to end. Jill and her wonderful family are truly among ... Read More

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Google - Sep 19, 2026

We purchased a 2027 Hyundai Santa Fe Hybrid from Hyundai of Central Florida and could not be more pleased. Val and I met nearly every goal we had established before arriving—and in several important ways, the experience exceeded our expectations. Jill Burks and the entire Team Burks family—Jill, Barry, Mason, and Simone—and receptionist Amarillo’s) made this the most extraordinary automobile-buying experience we have had in our 54 years of marriage. Their warmth, honesty, professionalism, and genuine concern for us made the entire process comfortable and enjoyable from beginning to end. Jill and her wonderful family are truly among Hyundai of Central Florida’s greatest assets. We wholeheartedly recommend them!

Buying a new car is stressful, especially when you can't trust the seller. But it's so great to find a reliable place. Many thanks to Ruben for his kindness, honesty, and patience throughout the entire process.

Professional people

I had a great experience at Hyundai of Central Florida with Adrian Labycz! They replaced my transmission, and although it took some time, they provided me with a loaner car, which made the process so much easier. Adrian and the team were very helpful and kept me updated throughout the entire process. Amazing customer service! thank you for everything! ⭐️⭐️⭐️⭐️⭐️

I've taken my car in twice for repairs, and everyone I've encountered has been very helpful. Gregory (service consultant) is exceptionally kind, and went above & beyond for me! 🤩

Setting my appointment was easy. Service from arrival to completion was excellent. Car needed recommend Service and I was notified via the App. I did have to wait at the dealership and the lounge area was nice. I did get a chance to get some work done. I will be using this dealership for service in the future.

We registered in NC where we reside. It had been a loaner car from May 2025 - Sept 2025. It was preinspected for sale in Sept. 2025 and put over 10 month period it was only driven 80 miles. It never got another inspection prior to our purchase. Which means no maintenance was done to it in 10 months. It had only 4400 miles on it. After purchasing within one month we had to have Hyundai Roadside come pick it up. The engine light came on and it barely would go. When the repair dealer in High Point NC put it in the system, it had two ... Read More

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Google - Sep 15, 2026

We registered in NC where we reside. It had been a loaner car from May 2025 - Sept 2025. It was preinspected for sale in Sept. 2025 and put over 10 month period it was only driven 80 miles. It never got another inspection prior to our purchase. Which means no maintenance was done to it in 10 months. It had only 4400 miles on it. After purchasing within one month we had to have Hyundai Roadside come pick it up. The engine light came on and it barely would go. When the repair dealer in High Point NC put it in the system, it had two recalls (Start up recall and front seatbelt recall). These recalls would have been caught if it had been recently serviced prior to our purchase. I made multiple calls to the dealership and could not get a response about the poor condition of the car that was sold. On the second visit a week later to another dealership in NC due to check engine light and code, we found out we were not sold a new car with a NEW warranty. It was put in the system as a certified pre-owned even though we were the first titled owners. This affects a lot of things especially when dealing with a car with issues. Not only did we learn this but also learned there were 19 service codes in the history. It has had to have four fuel injectors replaced. It was misfiring on multiple cylinders. There have been three more service codes pop up while in the shop which includes ABS Braking System. The car has spent 20 days in the shop so far. We found out today it has multiple bad tire after the service dealership had to fix multiple spots on the tires. We could have got them replaced under warranty but we were sold a vehicle with preowned warranties not new warranty. The dealer was original owner in Hyundai's eyes. The transmission has had to have work on it as well. Maybe all this could have been avoided if it had been services and not sat on a lot for 10 months. I reached out to Mullinax auto group but no response. I received a call from service director but not much he can do when the car is 550 miles away and not safe to drive. We hope we can get out of this car soon and get something that is reliable. We do not trust it to go across our county, forget on a road trip. Our only hope is the attorney can do something.

I called, made an appointment for an alignment, came in on time, was told 1.5-2 hours and that they would do alignment and a total overall check on my care. I confirmed twice. 2.5 hours later my car was done after coming up and asking twice, the overall check was NOT done on my car even after confirming twice that it would be done. I didn’t mind waiting the extra hour-30 minutes because it was suppose to be getting done as well. They then told me they could take it back again and do an overall check but it would ... Read More

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Google - Sep 15, 2026

I called, made an appointment for an alignment, came in on time, was told 1.5-2 hours and that they would do alignment and a total overall check on my care. I confirmed twice. 2.5 hours later my car was done after coming up and asking twice, the overall check was NOT done on my car even after confirming twice that it would be done. I didn’t mind waiting the extra hour-30 minutes because it was suppose to be getting done as well. They then told me they could take it back again and do an overall check but it would take another 30-55 minutes. Absolutely not, service has been awful here and I won’t be coming back anytime soon if I have any choice over the matter

We purchased a 2025 Hyundai Santa Fe on July 11, 2026. We registered in NC where we reside. It had been a loaner car from May 2025 - Sept 2025. It was preinspected for sale in Sept. 2025 and put over 10 month period it was only driven 80 miles. It never got another inspection prior to our purchase. Which means no maintenance was done to it in 10 months. It had only 4400 miles on it. After purchasing within one month we had to have Hyundai Roadside come pick it up. The engine light came on and it barely would go. When the repair dealer in High Point NC ... Read More

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DealerRater - Sep 15, 2026

We purchased a 2025 Hyundai Santa Fe on July 11, 2026. We registered in NC where we reside. It had been a loaner car from May 2025 - Sept 2025. It was preinspected for sale in Sept. 2025 and put over 10 month period it was only driven 80 miles. It never got another inspection prior to our purchase. Which means no maintenance was done to it in 10 months. It had only 4400 miles on it. After purchasing within one month we had to have Hyundai Roadside come pick it up. The engine light came on and it barely would go. When the repair dealer in High Point NC put it in the system, it had two recalls (Start up recall and front seatbelt recall). These recalls would have been caught if it had been recently serviced prior to our purchase. I made multiple calls to the dealership and could not get a response about the poor condition of the car that was sold. On the second visit a week later to another dealership in NC due to check engine light and code, we found out we were not sold a new car with a NEW warranty. It was put in the system as a certified pre-owned even though we were the first titled owners. This affects a lot of things especially when dealing with a car with issues. Not only did we learn this but also learned there were 19 service codes in the history. It has had to have four fuel injectors replaced. It was misfiring on multiple cylinders. There have been three more service codes pop up while in the shop which includes ABS Braking System. The car has spent 20 days in the shop so far. We found out today it has multiple bad tire after the service dealership had to fix multiple spots on the tires. We could have got them replaced under warranty but we were sold a vehicle with preowned warranties not new warranty. The dealer was original owner in Hyundai's eyes. The transmission has had to have work on it as well. Maybe all this could have been avoided if it had been services and not sat on a lot for 10 months. I reached out to Mullinax auto group but no response. I received a call from service director but not much he can do when the car is 550 miles away and not safe to drive. We hope we can get out of this car soon and get something that is reliable. We do not trust it to go across our county, forget on a road trip. Our only hope is the attorney can do something.

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I had an absolutely wonderful experience working with Alyssa while purchasing my new vehicle! She truly went above and beyond to assist me throughout the entire process. Alyssa was knowledgeable, patient, professional, and genuinely made me feel valued as a customer. She took the time to answer all of my questions, made the process smooth and stress-free, and was there to help every step of the way. I couldn’t be happier with my new vehicle and the exceptional service I received. Alyssa is truly an asset to the dealership, and I highly recommend working with her if you’re ... Read More

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Google - Sep 14, 2026

I had an absolutely wonderful experience working with Alyssa while purchasing my new vehicle! She truly went above and beyond to assist me throughout the entire process. Alyssa was knowledgeable, patient, professional, and genuinely made me feel valued as a customer. She took the time to answer all of my questions, made the process smooth and stress-free, and was there to help every step of the way. I couldn’t be happier with my new vehicle and the exceptional service I received. Alyssa is truly an asset to the dealership, and I highly recommend working with her if you’re looking for someone who genuinely cares about her customers. Thank you, Alyssa, for making my car-buying experience such a great one!

By far, this has been the best experience purchasing a vehicle. There a lot of dealers out there that are just out there for the money. But guess what, respect , courtesy, and not being pushy goes a long way. From the moment I walked into Hyundai in Clermont , there was a welcoming smile from a man that later I found out was Barry. Was referred by my neighbor to see Jill. Boy, was Jill the best salesperson out there. She was very busy and yet.super energetic. Took the time to answer my questions and had her amazing son Mason ... Read More

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Google - Sep 13, 2026

By far, this has been the best experience purchasing a vehicle. There a lot of dealers out there that are just out there for the money. But guess what, respect , courtesy, and not being pushy goes a long way. From the moment I walked into Hyundai in Clermont , there was a welcoming smile from a man that later I found out was Barry. Was referred by my neighbor to see Jill. Boy, was Jill the best salesperson out there. She was very busy and yet.super energetic. Took the time to answer my questions and had her amazing son Mason to show us cars and he also is so informative and energetic. Then comes Simone, a beautiful bright female with just a beautiful smile as her dad's. She is also a gem . The apple doesn't fall far from the tree. I felt so comfortable with this family and I just knew I would purchase my first Palisade Calligraphy Black Ink Hybrid from them. Entire process from the beginning to end was exceptional. It was because of them at Hyundai in Clermont. I highly recommend this dealership and their services. Thank you and Kudos to Jill, Barry, Mason and Simone Burks 👏 🙌 ❤️

When I first called the dealership to verify the hours they were to open on Labor Day, I had the good fortune of speaking with the salesperson Jill. I told her my wife and I were coming from The Villages to see a certain vehicle. She COULD have simply said, “great, my name is Jill and please look for me when you arrive. We have hundreds of cars and I’m sure I can find the right one for you and your wife”. INSTEAD she said, “ let me know the stock # of your favorite vehicle and I will let you ... Read More

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Google - Sep 12, 2026

When I first called the dealership to verify the hours they were to open on Labor Day, I had the good fortune of speaking with the salesperson Jill. I told her my wife and I were coming from The Villages to see a certain vehicle. She COULD have simply said, “great, my name is Jill and please look for me when you arrive. We have hundreds of cars and I’m sure I can find the right one for you and your wife”. INSTEAD she said, “ let me know the stock # of your favorite vehicle and I will let you know if it is still available because we have sold a lot of vehicles the past two days and I don’t want you to waste your time driving here and be disappointed “. She texted me back immediately to let me know the good news that the vehicle we wanted was available. My wife and I found her to be professional, friendly, and patient. She allowed us to test drive it twice so we were absolutely certain we wanted to purchase it. We never felt pressured. Buying a vehicle can be a stressful experience but this dealership has hired the right people and the prices are lower than their competitors. My wife and I highly recommend you drive the extra distance and visit this dealership.

Customer service in the service department is basically non existent. No updates were given on how long my car would take to be repaired, failure to return my calls and the car was returned after 8 full days on what was supposed to be a 2 day job smelling of gasoline and oil inside. Never again will I go to this location.

Mason (sales guy)Bret, Tony (finance guys) . Just want to say thank you all for helping me get into my car and giving me the experience of a lifetime. Thank you for understanding everything I was going through and being direct and upfront with me. I love the atmosphere. You guys truly are top-tier. Thanks for being amazing.

Beware. Very disappointing experience. I went to look at a Tesla priced at over $20,000 and discovered that the rear door was completely broken. This had not been disclosed to me beforehand. Also the glove compartment was completely broken falling off the hinges. The tint was peeling off the windows. When I brought it to their attention, I was told these things on the vehicle would not be repaired and was being sold as-is. I also had a difficult time getting straightforward answers to questions about other issues I found with the vehicle. When I asked about checking the battery health ... Read More

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Google - Sep 11, 2026

Beware. Very disappointing experience. I went to look at a Tesla priced at over $20,000 and discovered that the rear door was completely broken. This had not been disclosed to me beforehand. Also the glove compartment was completely broken falling off the hinges. The tint was peeling off the windows. When I brought it to their attention, I was told these things on the vehicle would not be repaired and was being sold as-is. I also had a difficult time getting straightforward answers to questions about other issues I found with the vehicle. When I asked about checking the battery health before purchasing, they gave me a hard time and wanted me to purchase the car first and run the diagnostic afterward myself... For an EV, battery health is an important part of evaluating the vehicle, so I was not comfortable proceeding without knowing its condition. They didn’t seem to care. It seemed like they didn’t like all my questions and how informed I was about EVs they just seemed like they wanted to pawn this car off to the next buyer who didn’t check it as thoughrouly as I did. They only wanted to fix the divers side seat controls which was also falling off and a button…but not the major damages which the biggest one was the back door. They played dumb when this was brought up as the major concern like we didn’t just talk about it 5 seconds ago. So it felt slimy. I’m sure they will make up some lame excuse for damage control which is fine but I never leave reviews yet I wanted to share to prevent another young buyer potentially getting played by a typical dealership who seemed more interested in profit then integrity. Ultimately, I went to Tesla next door and purchased an even better certified pre owned Model 3 for a great price, with a warranty, no issues. The sales floor guys at telsa Nextdoor were totally relaxed, transparent, and helped me find a car in seconds. No BS. I felt a million times more comfortable at Telsa because there were no stereotypical dealership antics. Just my honest opinion and experience.

Would definitely recommend. Alyssa was great to work with-she made the process super easy and helped us with everything we needed. We are very happy with our new car. Thank you, Alyssa!

I purchased my 2019 Hyundai Sonata back in March this year. The experience I had was amazing. The Sales Specialist I had was temple. Who was extremely patient and courteous. I was looking for a car in a certain price range, certain year, and milage. We walked up-and-down the aisles until we found the perfect car. He was very knowledgeable about vehicles in general. Later, during conversation did I find out that he was new to the Hyundai dealership family, less than a week I believe. He was definitely a seasoned salesperson. I never felt pressured to choose a vehicle at ... Read More

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Google - Sep 9, 2026

I purchased my 2019 Hyundai Sonata back in March this year. The experience I had was amazing. The Sales Specialist I had was temple. Who was extremely patient and courteous. I was looking for a car in a certain price range, certain year, and milage. We walked up-and-down the aisles until we found the perfect car. He was very knowledgeable about vehicles in general. Later, during conversation did I find out that he was new to the Hyundai dealership family, less than a week I believe. He was definitely a seasoned salesperson. I never felt pressured to choose a vehicle at all. He made me feel very comfortable. But, the icing on the cake was when we talked about the dealer fees, and he said that there were no delerer fees. I was shocked and excited. The process to get me on the road with this nice car was very smooth. I will definitely come back when I consider upgrading. Hats off to Temple. Thank you so much.

(Translated by Google) Excellent service (Original) Excelent service

Angelina and the rest of the crew were so helpful. Kept me updated thru out the process.

Best car-buying experience I’ve ever had. David González is an absolute gentleman. From the beginning, he was patient, incredibly well informed, and paid attention to every detail without ever making me feel rushed or pressured. He took the time to answer my questions, made sure I understood everything, and genuinely made the whole experience enjoyable. Buying a car can be stressful, but David made it feel easy. I’m very grateful for the way he took care of me and would recommend him without hesitation.

The thought of trading in my car of 10 years and upgrading to a family vehicle was something I had put off for months. I’m not a huge fan of dealerships and haven’t always had the best experiences in the past, so I was definitely hesitant. Then my dream car popped up on the lot, and my husband convinced me to at least go take a look. From the moment we arrived, Jill came right up to us and offered to help. Thankfully, the car I was interested in was still available! Jill pulled up the vehicles I wanted ... Read More

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Google - Sep 7, 2026

The thought of trading in my car of 10 years and upgrading to a family vehicle was something I had put off for months. I’m not a huge fan of dealerships and haven’t always had the best experiences in the past, so I was definitely hesitant. Then my dream car popped up on the lot, and my husband convinced me to at least go take a look. From the moment we arrived, Jill came right up to us and offered to help. Thankfully, the car I was interested in was still available! Jill pulled up the vehicles I wanted to see, answered all of our questions, and made sure we were well informed throughout the entire process. At no point did I feel pressured or uncomfortable, which made such a difference for me. The entire team was kind and welcoming, we received a great value for my trade-in, and I left with a car that I’m genuinely excited to get into every day! It was a much-needed upgrade for our growing family, and we couldn’t be happier with the experience. Thank you so much, Jill, for making such a big decision feel easy and exciting. ❤️

This is my 3rd time coming to purchase a car here and it’s always a great experience! Berry is amazing to work with.

We bought our 2020 telluride from Hyundai of Central Florida on 4/4/26. The buying experience was nothing short of incredible. Mason was absolutely amazing and patient with us throughout the entire process. It was nice going to a dealership and not getting hounded right off the bat. Anthony Rivers was our finance manager and he was so great as well. He and Mason both went above and beyond to make the process as smooth and stress free as possible. Fast forward to today when we went back for servicing. Adrian was so awesome and knowledgeable. We dealt with Quentin while trying to ... Read More

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Google - Sep 5, 2026

We bought our 2020 telluride from Hyundai of Central Florida on 4/4/26. The buying experience was nothing short of incredible. Mason was absolutely amazing and patient with us throughout the entire process. It was nice going to a dealership and not getting hounded right off the bat. Anthony Rivers was our finance manager and he was so great as well. He and Mason both went above and beyond to make the process as smooth and stress free as possible. Fast forward to today when we went back for servicing. Adrian was so awesome and knowledgeable. We dealt with Quentin while trying to figure out our warranty. While we’re waiting, we were acknowledged by Mason and Anthony and it honestly felt like running into old friends. Isaiah in the service department was so sweet and stopped us before we left to see if we would like to have the car taken through the wash. Overall, this has been the best dealership experience I have ever had. The environment was so friendly and welcoming.

I worked with Jill Burk to purchase a used Santa Fe. My experience has been amazing. She is so personable and really cares about her customers and making a great deal for them. I met with other dealers previous and none of them treated me as well as Jill and the team at Hyundai here! Will be back for any future needs!

Buyer beware at this dealership. I came to look at a 2017 Honda HR-V and walked around the lot to see it first. Before anyone touched it, the interior windows were covered in heavy humidity and condensation. When the sales rep sent someone to bring the car up for me, they quickly wiped the inside windows clean to try and hide the moisture buildup. When I checked the car, it was obvious there was water leaking into the vehicle from somewhere. They tried to sell a water-damaged car at full market price and actively tried to cover up the issue right ... Read More

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Google - Sep 4, 2026

Buyer beware at this dealership. I came to look at a 2017 Honda HR-V and walked around the lot to see it first. Before anyone touched it, the interior windows were covered in heavy humidity and condensation. When the sales rep sent someone to bring the car up for me, they quickly wiped the inside windows clean to try and hide the moisture buildup. When I checked the car, it was obvious there was water leaking into the vehicle from somewhere. They tried to sell a water-damaged car at full market price and actively tried to cover up the issue right before showing it to me. Dishonest behavior. Inspect every vehicle carefully before dealing with them.

NOT TRUSTWORTHY! After bringing in my car for a recall, I was told they would do an overall inspection of the vehicle. They came back and said I needed new break pads among other things. Besides the fact that I literally had my break pads replaced 3 weeks prior, they wanted me to approve all these recommendations through a text link without a single person explaining the recommendations! Lastly, they wanted to charge me $225 for a code reading for my check engine light. I figured they would include this with their inspection but I guess charging $225 for something that would take ... Read More

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Google - Sep 3, 2026

NOT TRUSTWORTHY! After bringing in my car for a recall, I was told they would do an overall inspection of the vehicle. They came back and said I needed new break pads among other things. Besides the fact that I literally had my break pads replaced 3 weeks prior, they wanted me to approve all these recommendations through a text link without a single person explaining the recommendations! Lastly, they wanted to charge me $225 for a code reading for my check engine light. I figured they would include this with their inspection but I guess charging $225 for something that would take less than 2 minutes and that is offered for free elsewhere is just how they roll.

Rhonda at the service department is awesome. She goes the extra mile to take care of you. Very grateful!

I'll wait on giving a good notification, after more than one visit.

I went there looking for a very specific car and worked with Geraldo. Geraldo was very knowledgeable and friendly. He understood exactly what I was looking for, and even though they didn’t quite have the car I was looking for I never felt pushed or rushed. I appreciate the professionalism of he and his manager Matt. I hope we can do business in the future. Highly recommend.

Service advisor Greg was great. If you for vehicle service definitely find him

Disappointing experience. We drove 100 miles for a specific SUV after verifying the out-the-door price in writing. Once there, the final numbers did not match the written quote—the tax amount was different, and there was also an unexplained fee on the paperwork. We also discovered malfunctioning safety equipment during the test drive. We really liked the vehicle and were prepared to buy, but the proposed repair would have required multiple return trips. The salesman was helpful, but management showed little to no interest in resolving the concerns and would not take the time to speak with us directly. In the ... Read More

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Google - Aug 24, 2026

Disappointing experience. We drove 100 miles for a specific SUV after verifying the out-the-door price in writing. Once there, the final numbers did not match the written quote—the tax amount was different, and there was also an unexplained fee on the paperwork. We also discovered malfunctioning safety equipment during the test drive. We really liked the vehicle and were prepared to buy, but the proposed repair would have required multiple return trips. The salesman was helpful, but management showed little to no interest in resolving the concerns and would not take the time to speak with us directly. In the end, the lack of attention to detail lost the sale. Word of warning: double-check each line-item cost and verify all amounts before signing.

They tell you one thing then you get your vehicle in and they want to change you for a Warranty u have on a recall lol

Good luck getting a refund on your Extended Service Contract. They will give you a HARD SELL to buy it, and will tell you that if you sell or wreck your car, they will refund the prorated remainder. Really? Even after you send in a Bill of Sale and all required paperwork, they will GHOST you! They have no incentive to refund your money, and it shows. We bought our Tucson less than two years ago and they won’t call us back or reply to our emails. We had to open a case with Hyundai Consumer Affairs! UPDATE: Contacting ... Read More

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Google - Aug 19, 2026

Good luck getting a refund on your Extended Service Contract. They will give you a HARD SELL to buy it, and will tell you that if you sell or wreck your car, they will refund the prorated remainder. Really? Even after you send in a Bill of Sale and all required paperwork, they will GHOST you! They have no incentive to refund your money, and it shows. We bought our Tucson less than two years ago and they won’t call us back or reply to our emails. We had to open a case with Hyundai Consumer Affairs! UPDATE: Contacting Corporate Hyundai (in California) got the ball rolling. It shouldn’t have been necessary, but we eventually got a prorated refund. Not fun or pleasant, but resolved in the end.

Update: went to the dealership. I was told by the service director Cesar he would no longer help me bc of my tone. Yes I have a tone, you damaged my car and I don’t have proper safety equipment or a radio and have been given the run around for months with zero resolution all without a tone…so yeah, I’m going to be upset. Never trust this place and stay away from all of their dealerships if you value your money, respect, and sanity. DO NOT TAKE YOUR CAR HERE IF YOU VALUE YOUR SANITY. The first ... Read More

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Google - Aug 18, 2026

Update: went to the dealership. I was told by the service director Cesar he would no longer help me bc of my tone. Yes I have a tone, you damaged my car and I don’t have proper safety equipment or a radio and have been given the run around for months with zero resolution all without a tone…so yeah, I’m going to be upset. Never trust this place and stay away from all of their dealerships if you value your money, respect, and sanity. DO NOT TAKE YOUR CAR HERE IF YOU VALUE YOUR SANITY. The first time I had taken my car here for service I was given the keys and sent on my way, no one brought my car around and I had to aimlessly walk around their service parking area and find my car. That should have been red flag number 1. This year, I took my car in for routine service and a warranty issue. When I received my car back, it was worse than when I sent it in. My front windshield was damaged, my airbags are no longer attached and would guess not properly work, the Bluetooth and USB stopped working as well. The dealership never repaired my windshield as we were told, it’s now August and I am still without a properly working Bluetooth or USB and my airbags are not attached. Supposedly they ordered a part for my Bluetooth system and it arrived, but they sent it back. Did they call to let us know it was in? No. Not sure I believe the story that we were told by Rhoda because I don’t see how the manager of a service department would be so careless and idiotic, but here we are almost 6 months later and nothing is resolved. The last time I received my car back from them before all of this, they didn’t even install the interior paneling (airbags) around my windshield/door that they took off to “fix” the console. Lazy employees, lazy management. It all starts from the top. I get letters all the time to trade in my vehicle and buy again with them but I would never recommend this dealership under their current leadership. They’ll talk to me if I want to spend more money but not to fix their mistakes!

I am extremely disappointed with my experience at Hyundai of Central Florida regarding the warranty on my 2025 Hyundai Santa Fe. My vehicle is only about 1 year and 4 months old and has approximately 29,388 miles. The dealership tested the vehicle’s 12V battery and documented on the service invoice that the battery FAILED and needs to be replaced. Despite this, I was told that the battery would not be covered under warranty, and I was quoted $362 for the battery replacement. My concern is not simply the price. My concern is how a battery on such a new vehicle, still under 36,000 miles, can ... Read More

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Google - Aug 14, 2026

I am extremely disappointed with my experience at Hyundai of Central Florida regarding the warranty on my 2025 Hyundai Santa Fe. My vehicle is only about 1 year and 4 months old and has approximately 29,388 miles. The dealership tested the vehicle’s 12V battery and documented on the service invoice that the battery FAILED and needs to be replaced. Despite this, I was told that the battery would not be covered under warranty, and I was quoted $362 for the battery replacement. My concern is not simply the price. My concern is how a battery on such a new vehicle, still under 36,000 miles, can fail and not be covered. I purchased a new Hyundai with the expectation that the manufacturer’s warranty would provide protection when an original component fails prematurely. I asked for clarification regarding why the battery was excluded from warranty coverage, especially considering the age and mileage of the vehicle and the dealership’s own diagnosis confirming that the battery failed. I believe Hyundai should review this situation and provide a clear explanation of the specific warranty exclusion being applied. As a Hyundai customer, this experience has been extremely frustrating and disappointing. I hope Hyundai Motor America and Hyundai of Central Florida will review this case and provide a fair resolution.

I am extremely disappointed with my experience at Hyundai of Central Florida regarding the warranty on my 2025 Hyundai Santa Fe. My vehicle is only about 1 year and 4 months old and has approximately 29,388 miles. The dealership tested the vehicle’s 12V battery and documented on the service invoice that the battery FAILED and needs to be replaced. Despite this, I was told that the battery would not be covered under warranty, and I was quoted $362 for the battery replacement. My concern is not simply the price. My concern is how a battery on such a new vehicle, still under 36,000 miles, can ... Read More

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DealerRater - Aug 14, 2026

I am extremely disappointed with my experience at Hyundai of Central Florida regarding the warranty on my 2025 Hyundai Santa Fe. My vehicle is only about 1 year and 4 months old and has approximately 29,388 miles. The dealership tested the vehicle’s 12V battery and documented on the service invoice that the battery FAILED and needs to be replaced. Despite this, I was told that the battery would not be covered under warranty, and I was quoted $362 for the battery replacement. My concern is not simply the price. My concern is how a battery on such a new vehicle, still under 36,000 miles, can fail and not be covered. I purchased a new Hyundai with the expectation that the manufacturer’s warranty would provide protection when an original component fails prematurely. I asked for clarification regarding why the battery was excluded from warranty coverage, especially considering the age and mileage of the vehicle and the dealership’s own diagnosis confirming that the battery failed. I believe Hyundai should review this situation and provide a clear explanation of the specific warranty exclusion being applied. As a Hyundai customer, this experience has been extremely frustrating and disappointing. I hope Hyundai Motor America and Hyundai of Central Florida will review this case and provide a fair resolution.

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Had an an appointment today at 11:45 for an oil change and tire rotation. Upon check in, I was told that there was a software recall that they would update but wasn't told it would add extra time or what software they were updating. My vehicle wasn't ready until 2:37, I received the text as I was making the phone call. I tried to speak with a service manager or service advisor to see why it took so long and was told that no one could come to the phone. The service managers, Ceasar and Joseph, were in a meeting ... Read More

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Google - Aug 13, 2026

Had an an appointment today at 11:45 for an oil change and tire rotation. Upon check in, I was told that there was a software recall that they would update but wasn't told it would add extra time or what software they were updating. My vehicle wasn't ready until 2:37, I received the text as I was making the phone call. I tried to speak with a service manager or service advisor to see why it took so long and was told that no one could come to the phone. The service managers, Ceasar and Joseph, were in a meeting and the service advisor, Angieliana, couldn't come to the phone. I've been coming here for 7 years and never experienced such poor communication or long wait time. Very disappointing.

After using the Costco Auto Program for a Santa Fe we went to the dealership 08/11/26. Adam Revak had sent me an email saying to ask for him, he was rude & dismissive. As soon as he came to the front desk he said, “I changed my name” Red Flag #1. As soon as he took us to a desk he took a phone call that took several minutes, Red Flag #2. I told him that I was thinking about upgrading to the Palisade Hybrid (Calligraphy). I told him we do dog rescue transports, the last one being 4,600 miles, so we needed a ... Read More

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Google - Aug 13, 2026

After using the Costco Auto Program for a Santa Fe we went to the dealership 08/11/26. Adam Revak had sent me an email saying to ask for him, he was rude & dismissive. As soon as he came to the front desk he said, “I changed my name” Red Flag #1. As soon as he took us to a desk he took a phone call that took several minutes, Red Flag #2. I told him that I was thinking about upgrading to the Palisade Hybrid (Calligraphy). I told him we do dog rescue transports, the last one being 4,600 miles, so we needed a reliable car but Consumer Reports gives it a pretty low rating & we were a little worried about that. All he did was shrug his shoulders & pucker his lips; no trying to refute it, explain or discuss it Red Flag # 3. He printed up the discounts, handed it to us & walked away from the desk Red Flag #4. When I looked over my shoulder he was on the phone again. We decided to leave. When we walked out he was with another customer. I did tell him we were not prepared to purchase the car that day. He never even offered us a test drive. I did want to test drive the Palisade & even with the low reliability rating I was prepared to love the Palisade Hybrid Calligraphy & buy it the next week. That won’t be happening at your dealership. Thank you Adam for letting me know this is not the place to purchase.

It seems like everyone is sleep walking through their day. The sales guys are unmotivated and lazy. I legit asked about a top model Santa Fe & when I asked where the vehicle is they pointed out to the middle of the lot and said, it's out there and went back to their cellphone. Service department...mid at best. Forgetting to order a part for a major malfunction of the infotainment panel. It has to be replaced...no follow up. It took driving there to light a fire, only to find out they never ordered it! Wow too many ... Read More

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Google - Aug 10, 2026

It seems like everyone is sleep walking through their day. The sales guys are unmotivated and lazy. I legit asked about a top model Santa Fe & when I asked where the vehicle is they pointed out to the middle of the lot and said, it's out there and went back to their cellphone. Service department...mid at best. Forgetting to order a part for a major malfunction of the infotainment panel. It has to be replaced...no follow up. It took driving there to light a fire, only to find out they never ordered it! Wow too many missed opportunities...I feel bad for my friend who actually bought a vehicle from this place...I know I never will. Do better Hyundai or Clermont. SMH.

Barry and Mason are the best sales person I have ever had when it comes to buying a car

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genuinely the worst, from buying the car to getting it serviced. sat for ~8 hours for my car to get serviced after originally being told it would only take “a couple hours.” was NOT upfront about pricing, only told me how much the repairs would cost after they had put in for the parts and dismantled the engine. go ANYWHERE else

DO NOT BUY! Service department is a joke and the cars are junk. Bought a top of the line palisade and spent over 60k but have had nothing but trouble.

Unfortunately, had a poor experience here. Despite arranging for an appointment, the wait time was over an hour. They also misrepresented fees over the phone and had very high dealership fees (about $3,400) bundled in to their overall pricing.

Buying my car was super easy and effortless. However, I purchased the car which included a paper saying that the dealership would fix the sunroof, which was found broken during my test drive. I took the car over to service right after I purchased the vehicle. After waiting 2 hours, I walked back up to the service desk and asked for an update on my vehicle. The advisor walked me over to the drop off area and noticed my car was sitting there. I have no idea how long it had been sitting there waiting for me to pick it back ... Read More

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DealerRater - Jul 20, 2026

Buying my car was super easy and effortless. However, I purchased the car which included a paper saying that the dealership would fix the sunroof, which was found broken during my test drive. I took the car over to service right after I purchased the vehicle. After waiting 2 hours, I walked back up to the service desk and asked for an update on my vehicle. The advisor walked me over to the drop off area and noticed my car was sitting there. I have no idea how long it had been sitting there waiting for me to pick it back up. The service advisor then told me that they have to order the part and will be in touch. 2 weeks later I call for an update and after about 5 separate phone calls with 6 different employees and over an hour total of being on hold, I am told that the parts hadn't been ordered and that there was no evidence of parts even needing to be ordered. The next week I call back for an update. I get the news that nothing has been done. At this point my issue has been given to a manager and a couple of days later I'm being told to return to the dealership so they can look at my car again to find out what part they need so they can finally order it. Not to mention they are 45 minutes from my house. Sales 8/10 - Service 0/10

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Very disappointing experience with the customer service specialist, Rhoda. She/He was rude, dismissive, and spoke with a constant attitude. Her tone was condescending, and she acted as if she was above customers instead of trying to help. I left feeling disrespected and unwelcome. The way I was treated even made me question whether the color of my skin played a role, although I can’t say for certain. Regardless, no customer should leave feeling this way. Management should address her behavior and improve the level of customer service at this dealership.

I visited Hyundai Central Florida to purchase a used Chevrolet Suburban for my company. During my first visit, the salesperson immediately told me that I could not finance the vehicle through my business. No explanation or attempt to help was provided, so I left disappointed. About a week later, I returned and spoke directly with the finance manager while working with a different salesperson. The finance manager was professional, knowledgeable, and extremely helpful. Thanks to him, all the paperwork was completed smoothly, and I purchased the vehicle. Unfortunately, the experience went downhill after I took delivery. The vehicle was missing ... Read More

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Google - Jul 17, 2026

I visited Hyundai Central Florida to purchase a used Chevrolet Suburban for my company. During my first visit, the salesperson immediately told me that I could not finance the vehicle through my business. No explanation or attempt to help was provided, so I left disappointed. About a week later, I returned and spoke directly with the finance manager while working with a different salesperson. The finance manager was professional, knowledgeable, and extremely helpful. Thanks to him, all the paperwork was completed smoothly, and I purchased the vehicle. Unfortunately, the experience went downhill after I took delivery. The vehicle was missing windshield wipers. The dealership told me to go to AutoZone and said they would cover the cost. On the way there, the battery warning light came on. At AutoZone, they installed the new windshield wipers, but they also tested the battery and confirmed it was completely dead and needed to be replaced immediately. The dealership paid for the windshield wipers, but I had to pay for the new battery out of my own pocket. I brought the receipt back to the dealership as instructed, and they promised to reimburse me. That reimbursement never happened. Over the next four months, I followed up at least ten times, each time being told they would take care of it. Despite all the promises, I never received my money back. The finance manager deserves credit for helping me complete the purchase, but the dealership completely failed to honor its commitment afterward. Would I do business with this dealership again? No. I waited four months before posting this review to give them every opportunity to make it right, but unfortunately they never did.

Avoid this dealership's finance and management team. I traded in my vehicle on July 4th under a contract that guaranteed me a $2,577.37 equity check. Not only have they withheld my funds, but their delay also caused an additional, avoidable loan payment of $232.64 to be drafted from my personal bank account on the trade-in that they already have listed on their site. When pressed on the delay, staff provided a fraudulent UPS tracking number to buy time. USAA has confirmed NO PAYOFF CHECK HAS BEEN RECEIVED. I have officially cut off direct communication, filed complaints with Hyundai Corporate and the ... Read More

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Google - Jul 16, 2026

Avoid this dealership's finance and management team. I traded in my vehicle on July 4th under a contract that guaranteed me a $2,577.37 equity check. Not only have they withheld my funds, but their delay also caused an additional, avoidable loan payment of $232.64 to be drafted from my personal bank account on the trade-in that they already have listed on their site. When pressed on the delay, staff provided a fraudulent UPS tracking number to buy time. USAA has confirmed NO PAYOFF CHECK HAS BEEN RECEIVED. I have officially cut off direct communication, filed complaints with Hyundai Corporate and the FLHSMV (DMV) licensing division, and am preparing a Pinellas County small claims lawsuit. Do business elsewhere.

On July 13th I took my car in for a recall. Somewhere in the information from Hyundai it said it took roughly 45 mins to an hour to fix. I dropped off my car at 11:15 am. At 2:30 I had gotten ZERO calls or notifications about the progress. I called. Was told my advisor was busy but he would call me back. At 3:30 still no call or notification. I called again. After being on hold for many minutes someone came on the line and said miracously my car was ready. Upon arriving I was speaking to a young man who had helped ... Read More

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Google - Jul 16, 2026

On July 13th I took my car in for a recall. Somewhere in the information from Hyundai it said it took roughly 45 mins to an hour to fix. I dropped off my car at 11:15 am. At 2:30 I had gotten ZERO calls or notifications about the progress. I called. Was told my advisor was busy but he would call me back. At 3:30 still no call or notification. I called again. After being on hold for many minutes someone came on the line and said miracously my car was ready. Upon arriving I was speaking to a young man who had helped me previously at a visit. Craig my advisor who was supposedly helping me butted into the conversation. And he was very snarky. At this point I told him I would never come back to this dealer for recalls or service. Again he made a smart remark when he should have just kept his mouth shut. He missed the part where I was angry about waiting four hours for my car!! While he was awful I want to say Joseph (who was off that day) is wonderful and has never treated me like I was treated this day. If you choose to go here pack patience. You will wait hours and hours for your car!

I’m happy with my Hyundai so far but I’m not happy with the service center. Went in for an oil change and as usual, they look at other things to see if there are any recommendations. A nail was found on one of my tires which my tech told me wasn’t repairable because it was close to the edge of the tire. Had it been stuck more towards the centerline of the tire it would be an easy repair. Long story short, a new tire was recommended for a little under $300. I declined since I wanted a ... Read More

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Google - Jul 13, 2026

I’m happy with my Hyundai so far but I’m not happy with the service center. Went in for an oil change and as usual, they look at other things to see if there are any recommendations. A nail was found on one of my tires which my tech told me wasn’t repairable because it was close to the edge of the tire. Had it been stuck more towards the centerline of the tire it would be an easy repair. Long story short, a new tire was recommended for a little under $300. I declined since I wanted a second opinion and took it to a local tire place and they fully repaired it for under $40. You draw your own conclusion from the story.

Terrible service, the only person who can tell you about your car is your service rep who apparently is the only one allowed to talk to the mechanic. What do you do when they are off. Apparently nothing. 5 days for a water pump and still not done. What a truly terrible system. If at all possible go somewhere else

What! Hyundai of Central Florida one of the best dealerships in Florida! Superior customer service in every encounter from receptionist to sales, to management and financing. No haggle prices on pre-owned/used vehicles and no dealer fee! Process was actually very delightful and this is the fourth vehicle I’ve purchased with Hyundai Central. Dealership is almost like family. Our salesperson, Jalen, went above and beyond all the time maintaining transparency. Management, Devon, provided reassurance and ease with the whole process to transition into financing. Our next purchase will be with Hyundai Central Florida when we trade in our 2023 Santa ... Read More

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DealerRater - Jul 9, 2026

What! Hyundai of Central Florida one of the best dealerships in Florida! Superior customer service in every encounter from receptionist to sales, to management and financing. No haggle prices on pre-owned/used vehicles and no dealer fee! Process was actually very delightful and this is the fourth vehicle I’ve purchased with Hyundai Central. Dealership is almost like family. Our salesperson, Jalen, went above and beyond all the time maintaining transparency. Management, Devon, provided reassurance and ease with the whole process to transition into financing. Our next purchase will be with Hyundai Central Florida when we trade in our 2023 Santa Fe. We look forward to seeing the family again.

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They provided me the absolute best service and experience. They were professional, courteous, and transparent.

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It’s just lying when you tell the customer the cabin air filter is in urgent need of being replaced when I checked it and it looks brand new. They also didn’t perform one of the recalls and didn’t even bother to tell me. Outrageous prices for pretty shady service.

Great experience. Jaylen worked with us until we came up with an acceptable deal. He did a great job.

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love this place and the service department is always friendly and helpful. sales department is not pushy and works with you

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Brett was amazing! He took the time to answer all our questions and showed us different options for a hybrid SUV. We ended up buying a Hyundai Santa Fe Limited and we absolutely love it. Everyone at the dealership was professional and friendly. Thanks Brett!

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(Translated by Google) The service 👎 (Original) El servicio 👎

Riley was AMAZING .He actually listened and worked hard to get me the vehicle iwanted

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Riley was perfect a delight Ten more words man I ain't got time for this

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Excellent! Bret was patient, informative, willing to show us several color combinations until I made up my mind....

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I feel like they listen and gave us what we wanted. Great place to get car

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What a wonderful experience!! Great communication, no pressure and friendly staff. Thank you for making my car buying experience fast and easy!

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Transparency - A+ Friendliness - A+ I think the knowledge of the salesman was the tipping point. He answered every question, he knew all about the Two cars I was asking about. Ruben Contreras is one of the best assets you have. I have never had such a pleasant experience buying a car. See my Google review.

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