We had a great experience at the dealership, especially thanks to David Gonzalez. He did an excellent job showing us different vehicles and taking the time to answer all of our questions. David was very clear and transparent about everything related to the deal, which made the whole experience much easier and more comfortable. We really appreciate his professionalism and willingness to help. Highly recommended!

I am extremely disappointed with my experience at Hyundai of Central Florida regarding the warranty on my 2025 Hyundai Santa Fe. My vehicle is only about 1 year and 4 months old and has approximately 29,388 miles. The dealership tested the vehicle’s 12V battery and documented on the service invoice that the battery FAILED and needs to be replaced. Despite this, I was told that the battery would not be covered under warranty, and I was quoted $362 for the battery replacement. My concern is not simply the price. My concern is how a battery on such a new vehicle, still under 36,000 miles, can fail and not be covered. I purchased a new Hyundai with the expectation that the manufacturer’s warranty would provide protection when an original component fails prematurely. I asked for clarification regarding why the battery was excluded from warranty coverage, especially considering the age and mileage of the vehicle and the dealership’s own diagnosis confirming that the battery failed. I believe Hyundai should review this situation and provide a clear explanation of the specific warranty exclusion being applied. As a Hyundai customer, this experience has been extremely frustrating and disappointing. I hope Hyundai Motor America and Hyundai of Central Florida will review this case and provide a fair resolution.

As soon as I walked into Hyundai of Central Florida, everything aligned perfectly. Mr. Mushtaq Sorathia happened to be available at that moment, and I’m genuinely glad he was. He is one of the best professionals I’ve ever met - warm welcome, exceptional professionalism, and a level of care that stands out. Although he works in the Finance department, if you’re looking to make a deal, he is absolutely the person you want by your side. Once everything was finalized, I met with Jill Burks, who guided me seamlessly from start to finish. She ensures every detail is handled with care and clarity. Amazing people, wonderful experience. Highly recommended.

Quick and easy. Tim was great

Between lease and finance, my family has done business with dealership 4 times (it would have been 5 if they had the car we wanted at the time). The sales part of the process is really good. No complaints. However, the service / maintenance is not up to par with the sales experience. Before the app it was really difficult to have an appointment. They never pick up the phone. Only able to schedule in person, which is not practical. My last interaction with service was disappointing to the point I will no longer buy or lease with them anymore. I sent an email to services the same day of the frustrating appointment and to this day (12 days later) I never had a reply. For a company that says they value customer satisfaction, they are neglecting the basics.

My experience with Hyundai of Central Florida was exceptional from beginning to end! From my very first phone inquiry to the moment I drove away with my new vehicle, the service was truly impeccable. The dealership was clean, friendly, and welcoming, and I never once felt pressured or rushed. Everyone I encountered made me feel comfortable and valued as a customer. A special thank you to Ethan, my salesperson, who was absolutely wonderful to work with. From the very beginning, he was friendly, attentive, and genuinely showed care and concern throughout the entire process. His smile and positive attitude made what can sometimes be a stressful experience feel easy and enjoyable. He was knowledgeable, patient, and never used those high-pressure sales tactics that can make car shopping uncomfortable. And the delivery experience was the perfect finishing touch — even taking a picture with me as I received my vehicle! That personal touch meant a lot. I highly recommend Hyundai of Central Florida, and especially Ethan, to anyone looking for a dealership where you will be treated with respect, kindness, and genuine care. Thank you, Ethan, and the entire Hyundai of Central Florida team, for making my car-buying experience such a great one! 🚗💙

Super happy with the service from Miguel; he helped me get my new car 😊. Excellent service.

Jill and Simone Burks are the best! As soon as my wife and I walked through the door Simone was there to help us. Jill and Simone made the entire experience pleasant, enjoyable, and stress free. With Simone’s enthusiasm and Jill’s knowledge every question was answered, every car we were interested in was shown. At the end of the day we walked out with 2 brand new cars and honestly, we couldn’t have done it without them. So thank you so much! And a special thank you to Anthony who helped us finish the paperwork. The entire team stayed past close just to help us and the smiles and laughs never left.

Wonderful experience!! Simone was a joy to work with. The process was so smooth. No high pressure at all. We will be back again for our next car, and I highly recommend using them for any vehicle purchase. Will be back for sure!!

Very professional, smooth purchase. Will definitely recommend this dealership.

It was a really easy experience and we were in and out. Jill Burks was super nice and was really helpful throughout our time here. She made the purchase of my first car very easy and she also came in on her day off to help us.

Jill Burke was awesome. I called the dealership, told her what I was looking for and the payment I wanted. She went to work, called me a few hours later and said she had all my boxes checked. I met her after work and signed the paperwork. No games, no “let me talk to my manager “ Straight forward honest people. Best experience at a dealership ever!!!